Terms of Service

These Terms govern your use of praisesnap.com, the PraiseSnap application, hosted collection forms, and embeddable widgets (together, the "Service"). By creating an account or using the Service you agree to these Terms. If you use the Service on behalf of a company, you represent that you have authority to bind that company.

1. The Service

PraiseSnap lets you collect testimonials through hosted forms, moderate them, and display approved testimonials on websites via an embed script. Plans, features, and limits are described on our pricing page and may evolve over time. Free-plan features may include a "Powered by PraiseSnap" badge, which may not be removed except on plans that permit it.

2. Your account

You are responsible for your account credentials and all activity under your account. Keep your email current — it is how we reach you about billing, security, and service changes. You must be at least 16 years old and legally capable of entering a contract.

3. Your content and responsibilities

"Customer Content" means everything you or your Submitters put into the Service: testimonials, names, photos, links, branding.

• You own your Customer Content. You grant us a worldwide, non-exclusive license to host, store, process, display, and transmit it solely as needed to operate and improve the Service — including serving it through widgets on the sites where you embed them.
• You are responsible for consent and accuracy. You warrant that you have the right to collect and display each testimonial, that displayed testimonials are genuine and not fabricated or materially misleading, and that your use complies with applicable law, including consumer-protection and advertising rules on endorsements (such as the FTC's Endorsement Guides, where applicable).
• We are a platform, not a publisher. We do not pre-review Customer Content and are not responsible for it. We may remove content or suspend accounts that violate these Terms or the law.

4. Acceptable use

You agree not to: (a) submit or display content that is unlawful, defamatory, infringing, deceptive, hateful, or harassing; (b) fabricate testimonials or misattribute statements to real people; (c) probe, disrupt, or overload the Service or attempt to access other customers' data; (d) reverse-engineer non-public parts of the Service except where law permits; (e) resell or white-label the Service without a plan or agreement that permits it; (f) use the Service to collect data from children under 16.

5. Billing

• Paid plans are billed in advance by subscription (monthly or yearly) through Stripe, which processes all payments. Prices are stated on the pricing page; taxes may apply.
• Subscriptions renew automatically until cancelled. You can cancel any time via the billing portal; cancellation takes effect at the end of the current billing period, and you keep paid features until then.
• Refunds: if the Service materially failed to work for you, contact info@aipera.com within 14 days of a charge and we will work in good faith on a remedy, which may include a refund. Except as required by law, charges are otherwise non-refundable.
• If a renewal payment fails, we may downgrade your account to the free plan after a grace period. Downgrading limits features going forward; already-embedded widgets are not deliberately blanked, but plan-gated features (such as badge removal) may revert.

6. Service availability

We work hard to keep the Service fast and continuously available, and we design the widget delivery layer to keep serving cached content during interruptions. However, the Service is provided without a guaranteed uptime level, and scheduled maintenance, third-party outages, or force majeure events may cause interruptions. Marketing statements such as "your widget never switches off" describe our design intent regarding plan limits and traffic caps — they are not a contractual service-level guarantee of uninterrupted availability.

7. Our intellectual property

The Service — including software, the embed script, design, and branding — is owned by Aipera Technology and protected by law. We grant you a limited, revocable, non-transferable license to use it under these Terms. Feedback you send us may be used without obligation.

8. Third-party services

The Service depends on third-party providers (hosting, payments, email). We are not responsible for their acts or outages, though we choose and monitor them with care. Your use of Stripe's checkout is also subject to Stripe's terms.

9. Termination

You may stop using the Service and delete your account at any time. We may suspend or terminate accounts that violate these Terms, create legal risk, or remain unpaid, with notice where practicable. Upon termination we will make your Customer Content available for export for 30 days unless the law requires otherwise or your conduct makes that inappropriate. Sections that by their nature should survive (content warranties, disclaimers, liability limits, disputes) survive termination.

10. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT IT WILL INCREASE YOUR SALES OR CONVERSIONS.

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW: (a) NEITHER PARTY IS LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOST PROFITS, REVENUE, OR DATA; AND (b) OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF THE SERVICE IS LIMITED TO THE AMOUNTS YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM AROSE (OR US $50 IF YOU PAID NOTHING). SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITS; IN THOSE PLACES, LIMITS APPLY TO THE FULLEST EXTENT PERMITTED.

12. Indemnification

You will defend and indemnify Aipera Technology against third-party claims arising from your Customer Content, your violation of these Terms, or your violation of law — including claims that a testimonial you displayed was unauthorized, fabricated, or infringing.

13. Governing law and disputes

These Terms are governed by the laws of the Commonwealth of Massachusetts, USA, excluding conflict-of-law rules. Disputes will be resolved in the state or federal courts located in Massachusetts, and both parties consent to their jurisdiction. Either party may seek injunctive relief for IP or confidentiality matters in any competent court.

14. Changes to these Terms

We may update these Terms as the Service evolves. Material changes will be posted with a new "Last updated" date and, for account holders, notified by email or in-app notice at least 14 days before taking effect. Continued use after the effective date constitutes acceptance.

15. Notices

Legal notices to us may be sent by email to info@aipera.com or by post to Aipera Technology, 30 N Gould St, Ste N, Sheridan, WY 82801, USA. Notices to you are sent to the email address on your account, and are treated as received on the day they are sent.

16. Miscellany

These Terms plus the Privacy Policy are the entire agreement. If a provision is unenforceable, the rest remains in effect. Failure to enforce is not a waiver. You may not assign these Terms without consent; we may assign them in connection with a merger, acquisition, or sale of assets.